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 Public
Utilities >> Electric
Dependable, reliable and affordable electric service is our goal as
we strive to provide the best service for our residential and business
customers. Since 1937, Pineville Electric has been providing quality
electric service to its customers. Not content to rest on its laurels,
Pineville Electric is always on the look out for new and better ways
to provide utility service to the community so that we can keep the trust
of commercial, industrial, and residential customers. The Town strives
to keep the customers costs down, as witnessed by the fact that there
has been no rate increase in over eight years. As an added bonus, Pineville
Electric residential customers receive a 10% discount on all balances
paid on or before the 10th of each month.
On-call terms of employees are available for dispatching 24-hours a
day for repairs in case of emergencies or inclement weather.
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REMEMBER
CALL BEFORE YOU DIG!
(704) 889-2001 |
Frequently Asked Questions
- When do I have to pay a deposit, and how much is it?
Deposits are required for all new customers, however if the new customer
is a homeowner, the deposit is waived. The deposits are retained for
12 months and refunded at that time if payment on the account has been
met.
Residential deposit - $100
Business deposit - $250
- How long will it take to have my power turned on?
We can usually do same-day service on existing residences.
- Can someone sign for me, so I don't have to pay a deposit?
No, at this time we do not allow for guarantors.
- What are the reconnect fees?
$25
- What forms of payment do you accept?
We currently accept cash, check, or money order for payment of electric
bills. We are in the process of adding online, credit card and
bank draft as alternative payments, and hope to make this available
in the near future.
- Who do I call for power outages?
To report power outages or other problems call (704) 889-2291 during
normal business hours. After hours problems call (704) 889-2231.
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