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 Public Utilities >> Electric
Dependable, reliable and affordable electric service is our goal as we strive to provide the best service for our residential and business customers. Since 1937, Pineville Electric has been providing quality electric service to its customers. Not content to rest on its laurels, Pineville Electric is always on the look out for new and better ways to provide utility service to the community so that we can keep the trust of commercial, industrial, and residential customers. The Town strives to keep the customers costs down, as witnessed by the fact that there has been no rate increase in over eight years. As an added bonus, Pineville Electric residential customers receive a 10% discount on all balances paid on or before the 10th of each month.
On-call terms of employees are available for dispatching 24-hours a day for repairs in case of emergencies or inclement weather.
For service and billing questions, please call 704-889-2292 For energy saving tips or to create your own personal energy profile, visit the "ENERGY DEPOT" on the Electricities website below:
http://www.ncpublicpower.com/Energy_Efficiency.Energy_Depot.aspx
http://www.energydepot.com/electricities/index.asp?mu=69
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REMEMBER
CALL BEFORE YOU DIG!
(704) 889-2001 |
Frequently Asked Questions
- When do I have to pay a deposit, and how much is it?
Deposits are required for all new customers. However if the new customer is a homeowner, the deposit is waived. Electric deposits are returned upon termination of service.
Residential (Rental Only) deposit - $125
Business deposit - $400
Restaurant/Lounge - $1,000
2. How long will it take to have my power turned on?
We can usually do same-day service on existing residences.
3. Can someone sign for me, so I don't have to pay a deposit?
No, at this time we do not allow for guarantors.
4. What are the reconnect fees?
Residential Reconnect - $50.00
Business Reconnect - Currently Under Review - TBD
5. What forms of payment do you accept?
We currently accept cash, check, or money order for payment of electric bills.
We also offer online, credit card and bank draft as alternative payments for your convenience.
6. Who do I call for power outages?
To report power outages or other problems call (704) 889-2292 during normal business
hours. After hours problems call (704) 889-2231.
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